The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
“The beds were exceptionally comfortable, and I loved the privacy offered by the individual cubbies with personal outlets and reading lights.” view full review
Impressive Amenities
“I appreciated the automatic faucets and daily towel service, which added convenience to my stay in this hostel.” view full review
Spacious Dorms
“The mixed dormitory had generous space for my luggage, along with secure lockers for added peace of mind.” view full review
Comfortable Climate
“I enjoyed the effective temperature control in the rooms, which kept my stay comfortable, regardless of the outside weather.” view full review
General
No smoking on site
Wi-Fi
No parking
No pets allowed
Security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Guest Parking
Shared kitchen
Services
Housekeeping
Laundry
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Garden furniture
Self-catering
Shared kitchen
Room decor
Curtains
Show more
Location
5-3 Katamachi,
Tokyo,
Japan,
166-0001,
Tokyo City Area
Map view
5-3 Katamachi,
Tokyo,
Japan,
166-0001,
Tokyo City Area
City landmarks
11 Naitomachi
Cherry blossom viewing
1.1
mi
Garden
Shinjuku Gyoen National Garden
1.1
mi
Shrine
Yasukuni Shrine
1.3
mi
1 Chiyoda
Imperial Palace
1.7
mi
Tower
Tokyo Tower
2.6
mi
1 Chome-1-6 Kabukicho
Shinjuku Golden Gai Theater
1.2
mi
Market
Tsukiji Market
3.2
mi
Mall
Takeshita Street
1.9
mi
Stadiums
Tokyo Dome
1.8
mi
5 Chome-17-3 Shinjuku
Hanazono Shrine
1.2
mi
Parks
Yoyogi Park
2.2
mi
Public Building
Tokyo Metropolitan Government Buildings
1.8
mi
1 Chome-2 Nishishinjuku
Omoide Yokocho nights Market
1.4
mi
Museums
Samurai Museum
1.4
mi
Museums
The National Art Center
1.9
mi
Museums
Tokyo Toy Museum
2700 ft
10-3 Aizumicho
Hounji Temple
2200 ft
Museums
Fire Museum
2400 ft
4-5 Tomihisacho
Jisho-in Temple
2700 ft
Museums
Meiji Jingu Shrine
1.8
mi
2-20 Haramachi
Kokoku-ji Temple
4200 ft
2 Chome-4-1 Fujimi
Tokyo Daijingu
1.4
mi
Museums
Senso-ji
4.3
mi
11-6 Funamachi
Kenshoji Temple
3800 ft
1 Chiyoda
Imperial Palace East Garden
1.9
mi
Art object
Godzilla Head
1.3
mi
1-1 Yoyogikamizonocho
Meiji Jingu
1.8
mi
Museums
The National Museum of Modern Art
1.7
mi
1-26-2 Nishishinjuku
Shinjuku Nomura Building
1.6
mi
Nearby
Museums
Shinjuku Historical Museum
1400 ft
Restaurants
Matsuya Akebonobashi
900 ft
1-17 Sumiyoshicho Silver Plaza Ichigaya 1F
Indeian Resutoran Deipusaga
500 ft
1-8 Katamachi Dai Asia Kankou Bld 1F
Mitsuru
600 ft
8-10 Sumiyoshicho
Kitchen Taka
2000 ft
3-1 Arakicho
Saizeriya Yotsuya 3chome
2500 ft
3-9 Komyodo Bldg. 2F
Matsuya Yotsuya 3-Chome
2500 ft
2-5 Samoncho Yotsuya Mikuni Bldg.
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
5.2
Location
8.0
Service
5.6
Dining
5.5
Guest reviews
8.2/10
based on 5 reviews
6.2
6.2/10 based on 1153 reviews
Barry
United States of America,
February
2025
5.6/10
I had a mixed experience at Ace Inn Shinjuku. The location is fantastic, being close to the train station, which made getting around Tokyo easy. However, the beds were not the comfiest, and I encountered some cleanliness issues in the bathrooms. That said, the lockers provided added a sense of security during my stay.
Rooms
5.0
The bunk beds were not the most comfortable, and the lighting in my room was quite dim. Privacy was also a concern due to curtains that didn't fully cover the bunks.
Service
5.0
While some staff members were helpful, overall, the customer service felt lacking. I didn't receive much guidance on local activities or how to make the most of my stay.
Location
8.0
The hostel's location is a real highlight, just a short walk from the train station. This made exploring the city incredibly easy and convenient.
Dining
6.0
Dining options were minimal, but I enjoyed the bagels available. However, the kitchen space was quite small and not very clean.
Facilities
5.0
The laundry facilities were impressive, making it easy to keep my belongings clean. However, the bathrooms were often left dirty, which was disappointing.
John
United States of America,
December
2024
7.4/10
I found Ace Inn Shinjuku to be a mixed experience. The location next to a train station made it easy for me to explore Tokyo, but I found the beds quite uncomfortable, which affected my rest. The facilities were decent enough, with available showers and washing areas, but the cleanliness left something to be desired.
Rooms
5.0
I stayed in a bunk bed in a mixed dormitory. The pods offered decent space, but I was really put off by the cleanliness of the bedding — I even found a stranger's hair on my bed.
Service
5.0
The reception staff were polite, but beyond that, I didn't see much staff presence. The lack of cleaning made the whole experience a bit unpleasant.
Location
8.0
The location was a highlight for me. Being next to a train station made it really convenient to get around Tokyo. However, I felt like nothing was within walking distance, which was a bit limiting.
Dining
Facilities
5.0
Facilities like the showers were fine despite some waits, but the shared restrooms felt less than clean. Lockers were available but only fit very small items, which created a bit of a mess around the luggage area.
Nick
United States of America,
November
2024
6.0/10
Ace Inn Shinjuku is conveniently located near the subway, making it a great option for budget travelers. unfortunately, the overall experience was marred by issues with cleanliness and uncomfortable beds. The staff interactions I had were less than welcoming, which added to the disappointment of my stay.
Rooms
5.0
The bunk beds were quite uncomfortable with noticeable indentations from previous guests. I also found the rooms lacked a certain cleanliness that made me uneasy. definitely not ideal for long stays.
Service
5.0
I encountered a couple of staff members who were not very friendly during check-in, which was surprising and off-putting. It felt like I was an inconvenience to them, which is not something one hopes to experience at a hospitality venue.
Location
8.0
The location is actually very convenient, close to the subway station which is just a short walk away. This made it easy to explore the area, despite needing to take the train to reach central Shinjuku.
Dining
6.0
While there were minimal dining facilities available, I didn't use them much due to the overall cleanliness concerns.
Facilities
5.0
The facilities were quite basic, and I found the shared bathrooms in the mixed dormitory to be dirty and neglected. It was clear the place hadn’t been cleaned properly during my stay.
Otto
United States of America,
October
2024
6.2/10
My stay at Ace Inn Shinjuku had its ups and downs. The location near Akebonobashi Station was super convenient, plus I appreciated having quick access to public transport. However, the overall cleanliness left much to be desired, and the kitchen facilities were a bit lacking. It was also an older building with some musty odors, which could be bothersome at times.
Rooms
6.0
The bunk in the mixed dormitory was spacious, and the mattress was surprisingly comfy compared to other hostels I've stayed at. Still, it had its drawbacks; the shared bathrooms often seemed neglected, and I had trouble with the cramped storage options for my luggage.
Service
7.0
The staff members were friendly and communicative in English, which made my stay more enjoyable. They could be seen around offering assistance when needed.
Location
8.0
The location is a real highlight, being only a 3-minute walk from Akebonobashi Station and reasonably close to the JR line for other travel in Tokyo. Despite being a bit of a walk to the main tourist areas, the convenience of the metro made it manageable.
Dining
5.0
The kitchen was sparsely equipped with minimal utensils and plates. I did find a toaster oven, but it could really use more supplies, like aluminum foil or paper towels.
Facilities
5.0
The washing facilities were helpful, and I felt secure with available lockers. However, the overall cleanliness and maintenance of the restrooms and showers left something to be desired.
Jason
United States of America,
October
2024
5.2/10
I appreciated the great location of Ace Inn Shinjuku, as it was conveniently near the train station. However, my stay was marred by several discomforts, particularly the uncomfortable beds and limited bathroom facilities, which made things quite challenging. The cleanliness and maintenance left a lot to be desired, impacting my overall experience.
Rooms
5.0
The bunk beds were not the most comfortable, which affected my rest.
Service
6.0
The service was mixed; the staff were friendly but the overall facilities needed more attention.
Location
8.0
The hostel's location was fantastic, just a stone's throw from the train station.
Dining
5.0
There were no dining options available at the hostel, but plenty of street food nearby.
Facilities
5.0
Facilities were lacking, with few showers and inadequate cleaning, making the experience less enjoyable.